Working with Email Messages

The Outbox Overview component enables you to view and delete email messages sent within the system from the current user account. It also enables you to send new messages to other system users. In order to send a message, an email address must be recorded in the system for both the sender and the recipient user accounts.

You can display the Outbox Overview component by selecting My Outbox from the Actions menu on the Menu Bar.

The Outbox Overview component includes an expandable list of sent messages. Each sent message row includes an Actions button and values for the Recipients, Subject, and the Date fields.

You can expand a message row to view the Message Text, along with the user account and email address that were used to send the message.

To send a new message to another system user, click the Create Message button. The system takes you to the Create Message component. For more information, see Creating an Email Message.

To delete a sent message from the system, select Delete from the Actions menu on the message row. The system shades the row gray to indicate it is marked for deletion. To reverse the delete action, click the Undo button.

Click the Save button to apply your changes. The system displays a message to confirm that your changes were saved.

You can create recipient groups by clicking the Dynamic Mailing Group Quick link. For more information, see Creating Dynamic Mailing Groups.