Maintaining Tracked Issue Steps
The Tracked Issue Steps component provides you with access to information recorded about each step in the tracked issue. You can access the Tracked Issue Steps component by clicking the Tracked Issue Steps Quick link on the Tracked Issue Summary component.
At the top of the Tracked Issue Steps component, a diagram provides a visual representation of each step in the process. When you click a step in the diagram, the system shades the step in blue, and the component is updated to display information about the selected step. You can continue clicking different steps in the diagram to view information about that step in the tracked issue.
Information about the selected step is listed in five collapsible sections. The first section shows values for these fields:
The Actions section lists the actions included in the selected step. The action Type is displayed for each action in the list.
The Remarks section lists the remarks recorded for the selected step. The remark Type and Remark text are displayed for each remark in the list.
The Attachments section lists file attachments on the selected step. The file Name link and Description are displayed for each attachment. To open an attached file, click the file name link.
The Links section lists links that have been added to the selected step. The Link and Description are displayed for each. You can click the link to go to the indicated website.
