Adding a Case
The Add Case component enables you to enter a name and description for a new case. A case is a collection of tracked issues. Each tracked issue can be part of only one case.
You can access the Add Case component by selecting Cases from the Actions menu on the Menu Bar, and then selecting Add New from the Actions menu on the Case Overview component header.
Enter values in these fields:
When you are finished, click the Save button. The system displays a message to confirm that your changes were saved. The system takes you to the Case Summary component, where you can select the tracked issues you want to add to the case. See Maintaining a Case for more information.
